Privacy Policy – Culburra Beach Motel

Culburra Beach Motel is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or book a stay with us. By using our website or services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information when you visit our website, make a booking, or contact us:

- **Personal Details**: Name, email address, phone number, postal address, and other identifying information you provide.

- **Booking Information**: Room preferences, check-in and check-out dates, payment details (including credit card information), and other details related to your stay.

- Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

- Reservation Management: To process and confirm your bookings, communicate with you about your reservation, and provide customer support.

- Payment Processing: To securely process payments and deposits.

- Marketing: With your consent, we may use your contact details to send you promotional offers, newsletters, or information about upcoming events and special deals.

- Improving Our Services: To enhance the user experience on our website, improve our service offerings, and ensure the website operates effectively.

3. Data Security

We take data security seriously and use industry-standard practices to protect your personal information. This includes the use of encryption, secure servers, and other technical measures to safeguard your data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following circumstances:

- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors or booking systems) to assist in managing your reservation or processing payments.

- Legal Compliance: We may disclose your personal information when required to do so by law or to comply with legal processes or governmental requests.

- Business Transfers: In the event of a sale, merger, or reorganization of Culburra Beach Motel, your personal information may be transferred as part of the business assets.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and provide a personalized experience on future visits. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies.

7. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You may also opt-out of receiving marketing communications at any time. To exercise these rights, please contact us using the details provided below.

8. Children’s Privacy

Our services are not directed at children under the age of 16, and we do not knowingly collect personal information from minors. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on our website, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Culburra Beach Motel

Phone: 02 4447 2053

Email: info@culburrabeachmotel.com.au

Address: 56 Brighton Parade, Culburra Beach NSW 2540

Thank you for trusting Culburra Beach Motel with your personal information. We value your privacy and are committed to keeping your data safe and secure.